Marsh & McLennan hires Starbucks executive as chief inclusion and diversity officer

Marsh & McLennan Companies (MMC) has appointed Nzinga Shaw as chief inclusion and diversity officer, as part of a move by the insurance giant to prioritize a series of diversity training, reporting and communication initiatives, following the Black Lives Matter protests last June.

Shaw joins MMC on February 16 and will report to Carmen Fernandez, the company’s chief people officer.

In June, MMC president and CEO Dan Glaser said the company would invest $5mn over the next three years to promote diversity and inclusion initiatives within the group, following the death of George Floyd in Minneapolis.

Glaser said at the time he wanted the business to become an employer of choice among the black community, and pledged to do more to establish clear opportunities for career progression and promotion.

In a statement today, Fernandez said: “Last year, we committed to several actions to create change within Marsh & McLennan, including strengthening our I&D measurement metrics and reporting, developing a leadership program for Black colleagues, and implementing unconscious bias, allyship and inclusive leadership training for every leader.”

She said Shaw’s remit will be to “accelerate these efforts” and bring “all colleagues” into the life and work of the company.

Shaw was most recently global chief inclusion and diversity officer at Starbucks Coffee, where she worked to ensure equal pay at the café chain. Earlier in her career, she was the first ever diversity and inclusion officer at the National Basketball Association team when she took on such a role at the Atlanta Hawks.

She worked in human resources at the National Football League from 2007 to 2010 and later became head of human resources for the communications consultancy Edelman, according to her LinkedIn profile.

Related articles